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Leading Actions

Find the Right Time to Give Feedback

by Leading Edge

Whether speaking in-person or remotely, make sure that the feedback recipient feels comfortable and ready to receive the feedback.

Leading Action

Try asking beforehand if they are ready to hear feedback. Giving them an opportunity to delay the conversation—especially if they are stressed or overwhelmed—will create a more supportive and respectful tone and ensure that the conversation does not feel like an ambush. 

Consider initiating the conversation with one of the questions below:

  • Do you have 10 minutes to talk about the staff meeting yesterday?
  • Can I share some thoughts with you about your last email to Tanya?
  • May I give you some quick feedback on your presentation this morning?

For some people, it can be more difficult to give (and receive) feedback virtually as it’s not easy to pick up on someone’s emotions through a screen. When giving feedback virtually, take extra steps to check in with your employee to make sure they are ready for a feedback conversation.

Learn more in our resource, Effective Feedback: Two Models for Managers

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