As our field navigates the COVID-19 crisis, here are some questions people have been asking us — and some resources and tips we’ve been sharing.
1. How do I help my staff manage their teams remotely?
- We recently published five useful tips for how to adapt to remote work when you’re used to working in an office.
- (Update) Here are some tips for virtual onboarding of new team members.
- (Update) Here are some tips for running effective virtual meetings.
- Tips from Management Center
- HBR: Coronavirus Could Force Teams to Work Remotely
- This beautiful and helpful piece: Living (and Working Virtually) in Uncertainty
A few more remote management tips:
- Send a daily email to touch base with your full team. It may be an organizational update, a work from the home tip, or your favorite recipe, just something to stay connected.
- Convene your leadership team every day via Zoom (and require video to be on, it’s important to see each others faces). Require your managers to do the same with their teams.
- When you have supervision with your team, and your team, in turn, has supervision with theirs, encourage everyone to check in on mental and social space, how they’re feeling, how their family is doing, etc. We may be entering enforced social distancing, but we don’t have to be socially isolated.
- Monitor your own anxiety and burn out as well as your teams. It is particularly difficult to do this remotely, so look for ways to gather informally:
— Virtual lunches
— Virtual yoga/Zumba/calisthenics
–– Walking meeting. Everyone put on their headphones for a walk and talk (no video necessary for this one)
- Ask your board members to periodically reach out to members of your staff to say thank you for their efforts during this time. That type of appreciation will be felt deeply.
- Unlike during usual work-from-home situations, respect that what is going on in people’s homes may make working a 9-5 schedule impossible. To the extent that the work allows, give your team the latitude to get their work done when they are able. Be clear when they must be available and let the rest be flexible.
2. How do I pay attention to the social-emotional needs of my team?
- If you have access to an EAP, encourage your employees to take advantage of it (this also applies to organizations that use a PEO like Trinet or Insperity).
- Encourage folks to take breaks, and participate in online mindfulness, yoga or breathing exercises.
- Hadar’s Project Zug for folks who would like to do some online learning in pairs
- Keeping remote wellbeing high
3. How do I think about HR (e.g. sick leave, vacation) in this moment?
4. What kinds of resources can I provide my junior staff?
- JPRO is hosting a few open webinars this week – a great way for staff at all levels to connect more broadly.
- There are also all sorts of other fun Jewish digital things to take advantage of.
5. How do I maximize Zoom?
- Organizational CultureGuide
Reopening Our Workspaces: A Playbook
Decisions about reopening a workspace are about more than hand sanitizer. They affect team culture, how people work together, and how the work happens.
- Organizational CultureArticle
Quick Tips for Running Virtual Meetings
Even when this is all over, virtual meetings will be here to stay.
- Talent ManagementArticle
Quick Tips for Virtual Onboarding
Create a fun and effective virtual onboarding experience.
- Organizational CultureArticle
Quick Tips for Remote Work
Here are five quick tips to help you adapt to a sudden shift to working from home, if you’re used to working in an office.